I got a phone Cloud Mobile Stratus C5 Elite stuck in boot loop after 2 days. I'm sure it's the ROM that is missing or incompatible and I have no clue which one is supported. It's running Android 11 Go edition, 16 GB, dual-SIM.

It would be very appreciated if someone could help or even if they could point me in the direction to even find out.

  • ROM missing or incompatible is possible if bootloader was unlocked and the user forced so. If that is the case flash proper ROM from fastboot
    – alecxs
    Commented Mar 31, 2022 at 6:02
  • deviceinfohw.ru/devices/item.php?item=565366
    – alecxs
    Commented Mar 31, 2022 at 8:20
  • Thank you very much on your help but still can't figure this out I go to recovery n the partition cache is missing when resetting it factory it's says open failed metadata/it's no such file or directory an cause the bootloop my PC won't recognize it I plug it up. any advice ? Commented Apr 5, 2022 at 15:56
  • please add info to your question, not comments. type error messages exactly.
    – alecxs
    Commented Apr 5, 2022 at 16:06
  • in recovery mode there is maybe option reboot to bootloader. install fastboot drivers and check 'fastboot devices' is working. try to create partition 'fastboot format:ext4 cache'
    – alecxs
    Commented Apr 5, 2022 at 16:08


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