When I try to play high resolution videos on my phone I get this error message:

Sorry, this video cannot be played

Is there a way to make these videos play, like an app that can handle these videos or is it a limitation of my device?

  • mp4 is not a supported format by default in android, your question shows very little research into the matter because a simple google query gave an answer.
    – svarog
    Commented Jun 23, 2012 at 8:38
  • @svarog Of course it does, developer.android.com/guide/appendix/media-formats.html But it doesn't matter because he's using touchwiz. Also, note that some questions here that could be answered by Google are now among the first results.
    – user13391
    Commented Jun 23, 2012 at 8:56
  • Check here. I know it's for only for the Galaxy Pocket, but will work with the Galaxy Y, too.
    – user29275
    Commented Feb 28, 2013 at 13:10

3 Answers 3


I'm sorry but your device cannot play high-res videos. Your device should be able to handle videos up to 640*360, this is the resolution of HQ YouTube.

Note that there's absolutely no point in watching HD videos on your phone. It has a screen resolution of 240 x 320. Anything above this will be scaled down to fit the screen.

  • In General, HD videos need to be decoded by a specialized companion chip (h264 decoder) because the CPU is not powerful enough. For price reasons, only a subset of h264's Features may be supported leaving you without HD support
    – ce4
    Commented Jun 23, 2012 at 9:16

I can play all videos like 780p HD on Galaxy Y. Download MX Player from Google Play.

  • 1
    If you can, please provide link to the app.
    – geffchang
    Commented Feb 18, 2013 at 10:21

Yes: Galaxy Y can play .mp4 videos. I'll tell you how to do that:

The first thing you should do is download Mx Player from Playstore, install it and open the app. Enjoy your .mp4 videos!

  • Please fix some typos and check your spelling. Other than that the answer is quite right.
    – GiantTree
    Commented Jan 4, 2015 at 16:13
  • And please avoid txtspeak. Keep in mind that many users here are not native English speakers, already having a hard time without that.
    – Izzy
    Commented Jan 4, 2015 at 17:17
  • The answer, unfortunately, is not better than the existing answer and instead a dupe. Please avoid adding an answer if there's already a same answer.
    – Andrew T.
    Commented Jul 14, 2015 at 4:17

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