My note 10 screen does not display anything. So I cannot see any note 10 pop up prompts. In windows 10 settings bluetooth and other devices. When I connect my note 9 it gives the name of my phone that I choose. When I connect my note 10 it says samsung android. When I turn off my note 9 and connect it does not say anything. Based on this I can assume my note 10 is on. But why does my pc not show real name of my note 10? Why generic?

  • Have configured a lock screen PIN/password? If yes you have to enter it after a reboot to make the phone fully finish booting (by default the device boots to a state where some parts of the system are already booted but all user-related apps and some settings are not yet ready). May be this is the reason.
    – Robert
    Sep 12, 2022 at 7:18
  • @Robert i was thinking that but when I tried that using my note 9 it still said my phones actual name. But maybe because it had already done that before and I never connected my note 10 before. So maybe my win 10 has not recognized it from before
    – Vick
    Sep 12, 2022 at 12:14


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