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I believe this started after I installed the Google+ app, but there is a constant notification that looks like a warning sign, and it displays this:

Google sign-in

Entering the correct password does not dispell it (it's the same password every other Google app uses, and only one is complaining). Also, every Google app still works, each one acts as if I'm still signed in. So where is this coming from, and how can I get rid of it?

Update: I have tried both clearing the data for the Google+ app (which helped for about a half hour) and actually resetting my password and using the new one. Neither worked.

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9
  • 1
    Do you have multiple users on your device? I once ran into something similar in which an app was looking for the second user name on my device, rather than the usual one.
    – gary
    Jun 28, 2012 at 19:18
  • I have two accounts, how did you fix the problem then? I tried typing the password for the other account and nothing happened...
    – jlehenbauer
    Jun 28, 2012 at 20:50
  • I saw this issue on the lock-screen. After attempting the pattern too many times I had to enter email/password. However it was my wife's info that unlocked the phone. It was probably due to having her signed in last (either on Gmail or the Market). Also, I assume the username field is filled in for you? It was not in my case.
    – gary
    Jun 29, 2012 at 0:31
  • 1
    Same thing happened to me yesterday..
    – iOS
    Jun 29, 2012 at 3:17
  • (1) What version of Android are you running? (2) If you're on an ICS build do you have Chrome installed?
    – newuser
    Jul 5, 2012 at 20:48

10 Answers 10

Reset to default
5

I had the same problem. My solution was to uninstall and reinstall Google+ and everything worked fine after that.

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1
  • After trying all of these other methods, I think this is what finally did it. The sign-in error hasn't come back yet, so presently, the correct answer is yours!
    – jlehenbauer
    Jul 6, 2012 at 12:09
6

Here is the solution: Login into Gmail, locate Account under the sign-out Name. This takes you to My Account where you click on security. Here you find a section for Application-Specific passwords at the end of the webpage. The issue is explained that: Some applications that work outside a browser aren't yet compatible with 2-step verification and cannot ask for verification codes, for example:

Email programs including Outlook, Apple Mail, or Thunderbird
Older Android smartphones

The root-cause of this problem is that you probably turned on the 2-steps verification without noticing this. So all you have to do is to generate your application specific password and that is it!

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0
4

This just happened to me as well. I had to change my account password via the website, and then my device accepted the new password.

It only happened with the account I use for Google+, so I think your guess is correct.

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6
  • I cleared the data for my G+ app and that seems to have worked for now too, I'll let you know if it holds though.
    – jlehenbauer
    Jun 28, 2012 at 19:24
  • it came back :/ so I reset my password online, and used that one, and it still refuses to go away :(
    – jlehenbauer
    Jun 28, 2012 at 20:12
  • 1
    @jlehenbauer Hmm. My exact process was: (1) See notification (2) Click it and type in password a bunch of times (3) Open Gmail, get password popup (4) Try password again (5) Leaving popup open, reset password on website via PC (6) enter new password in popup. At that point I still had the system notification in my tray, but (7) I cleared it and rebooted. No issues since, I just opened G+ and Gmail with no error and turning sync on and off for the account didn't trigger a notification either.
    – Matthew Read
    Jun 28, 2012 at 21:54
  • I think this worked for me: (1) See notification (2) Click it and type in password a bunch of times (3) Change password on Google via PC (4) Try it again in Google+, to no avail (5) Go to Play Store, popup comes up again (6) enter password and it works!
    – jlehenbauer
    Jun 28, 2012 at 22:05
  • @jlehenbauer Weird, I suppose maybe the Market was caching something in your case? Let's hope it stays fixed.
    – Matthew Read
    Jun 28, 2012 at 22:25
4

I resolved this by signing out of Google+ and then signing back in. This worked on a stock droid x with Gingerbread.

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0
3

The problem is due to 2 factor authentication.

Go to your Google account on a PC and generate a new Application Specific Password (ASP) (hold off on clicking the button). Enter that into your phone when it asks for a password for Google Sign-in.

If it doesn't work the first time, reboot everything and do it again (remember to hold off on the button until you have entered the 16 character ASP into your phone).

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2
  • What do you mean by "hold off"? Do you mean "keep pressing"?
    – geffchang
    Jan 2, 2013 at 5:07
  • Wow, after trying everything -- I mean everything including re-installing stuff, this worked. Golly. Could they make it any more difficult. Why wasn't 2 factor with the code generator working Google, eh? Anyways, thanks, fixed now :)
    – The Coordinator
    Mar 1, 2014 at 12:20
2

I had a similar problem trying to sign in play store was not authenticating my credentials even though they are correct. I turned off the 2-step verification using the web and worked later on .

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1

Same thing happened since yesterday. It started just after updating the new G+ apps. I thought it was due to my fiddling with 2-step authentication setup, but nope, that wasn't it. Tried reset/reinstall everything. Also tried changing new password. Same thing happened again after installing with the new G+.

I just turned off background sync for G+ (and leave other google apps as-is), and it seems did the trick to stop the error popping up. This is not exactly an answer, but simply a temporary workaround until google comes up with update to fix.

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2
  • Have you tried re-enabling background sync for G+ now? I shut it off, waited a while, then turned it back on, and it seems to have done the trick...
    – jlehenbauer
    Jun 29, 2012 at 15:53
  • no luck with this either. I'd like it to sync, but turning it off permanently is starting to look like the only solution...
    – jlehenbauer
    Jun 29, 2012 at 18:58
0

Instead, I opened up the security option of my Gmail account in web. I created a new system-specific password and entered the same. It worked, and I didn't even have to reboot.

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  • 1
    Note: This was probably set up with 2-factor authentication. Hence the ability to set up a specific password.
    – Stephen S
    Dec 15, 2012 at 2:08
0

I do not have Google+ installed and I reverified my password via the web and I still could not get logged in to my phone.

I ended up disabling two step verification and I was able to login to my phone after that.

I just remembered when I first enabled two step verification I started getting sign on errors when I used voice search.

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-3

I had exactly the same thing happen for the 'Play Store' on an Android phone - it would just not accept the correct password! The method that worked for us was to use a computer, access that Google account and disable 2-step verification altogether.

After logging into Google, navigate to https://www.google.com/settings/ -> Security -> 2-step verification -> Edit -> change that to Off.

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2
  • 2
    I you're using 2-step verification your correct password is incorrect! You need application specific passwords. (this is clearly said so during setup)
    – user13391
    Jul 5, 2012 at 20:46
  • Richard, I had setup the Play Store on a HTC phone without using any app specific password. Subsequently, I reset that phone for my wife, who happened to forget her password. Multiple tries let to a situation where entering the CORRECT password did not work. The only solution that did work was what I described.
    – siliconpi
    Jul 5, 2012 at 21:57

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