How do I remove the blue circle with an "A" in it next to a caller I did not block? It's next to my elderly mother's # & she needs to be able to call! I actually have two numbers that have that blue circle with the "A", and they are both very important numbers.

I would really like to know how to unblock a number on the phone.

1 Answer 1


The icon (circle with a letter) next to the contact name is a default icon. If you had a photo attached, it would display here. It does not mean that the contact is blocked.

If it shows an A, then it's likely that the contact's name begins with an A.


Contacts as such are not blocked. The blocking is in phone and message apps.

  1. Open Phone app
  2. Press on hamburger menu
  3. Select Settings
  4. Select Block Numbers


  1. Open Message (SMS) app
  2. Press three dot menu
  3. Select Settings
  4. Select Block Numbers and messages

Blocked numbers will be shown here. And you can unblock them here too.

  • My mother has been blocked from calling. I looked up what the blue circle with an "A" in it was, and it said that a contact was blocked. My question is, how do i remove it. Her number or the other contact is not is not in my blocked list, so I don't know what is going on. It seems like some kind of fluke.
    – Peb Kit
    Jan 2, 2023 at 12:03
  • The icon has nothing to do with contact being blocked. Your question was how to remove the icon, which is not an issue. Jan 2, 2023 at 12:07

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