My daughter's Motorola One Vision is stuck in Android Recovery mode. I have read the recovery TAG posts but can't find one that exactly matches my scenario.
The phone came with Android version 9, but may have been upgraded to version 10 at some point. It has an SD card slot that is currently not being used. She has recovered some data to a new phone from Google backup, but had previously turned off Google photo backup at some stage (presumably due to storage issues) so her most recent photos/documents are missing. I do not believe that the Motorola One Vision had been rooted, or had USB debugging or developer options turned on. The options under Android Recovery are :
Reboot system now Reboot to bootloader Apply update from ADB Apply update from SD card Wipe data/factory reset Mount /system View recovery logs Run graphics test Run locale test Power off
As a test, I can 'see' the phone if I run adb sideload on my PC with the phone attached via a USB cable i.e. I can see that a device is attached.
I am aware that android security was upgraded from version 8.0 onwards, however I was wondering if the phone was factory reset, and then she logged into her Google account again on the phone, would this restore the original data encryption key and therefore make some of the files recoverable by a recovery program or is there any other way of recovering files from the phone?