Phone: Moto e5 Play
Android version: 8.0.0
Build Number: ODP27.91-167-9-19
Kernel Version: 3.18.71.perf-g3501b0bbb34d (May 30, 2020)
Configuration version: F16.MOT.moto e5 play.0

About a year ago my phone auto-updated and, suddenly, whenever a phone call was in process, a well meaning but frustratingly invasive heads-up notification appears. I'm sure some programmer thought they were doing me a favor. What it does is get in the way of ending my phone calls. What used to be a one-tap process is now a swipe + one tap process. Worse, if the phone call requires tapping numbers (e.g., a call center process), the heads-up notification must be dismissed before any dialer actions can be taken. Insofar as I can tell, the heads-up notification has no practical value as it does nothing that the dialer does not already do.

Note: This only occurs on incoming calls. The notification doesn't happen with outgoing calls.

Is there any way to disable this notification? It only appears during active phone calls. If the other party hangs up first, it disappears along with the dialer interface.

Here's a screenshot. The heads-up notification is the white block at the top with the "Ignore" and "Answer" buttons.

enter image description here
Click to enlarge



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