I know the topic has been covered here. But this is something different. I got a Tablet in my workplace to work with. It has a primary email Id for which I don't know the password. So to remove this, I clicked on remove account, but it says it can't be done. Only a factory reset has to be done to remove this Id. I tried adding an alternate gmail id, but still it considers the same Id for which I don't know the Password. So I tried to look out for factory data reset option in Sdcard and Device storage. But there is no such option there. I tried all over the net, but couldn't find anything useful.

Can someone help me on how to do a factory reset without the factory reset option?

NOTE: The Tablet looks like an ipad with same kind of button. I am not sure about the name of it, but my guess is "MID".

3 Answers 3


Try these steps:

  1. Turn your device off

  2. Press both volume button and power button.

  3. You should be accessing the boot loader by now.

  4. Look for the option "Clear storage / Factory settings" using the volume button. Once found press the power button to confirm.

  • Hi, thanks.But doing the second step, it simply boots normal. Doesn't get to boot loader or anything. Commented Jul 12, 2012 at 7:07
  • Did you press both volume button and the power button? Don't let go till the boot loader appears. Commented Jul 12, 2012 at 7:11
  • um.. what do you refer by boot loader? Commented Jul 12, 2012 at 7:12
  • The screen which appears before your phone boots. Commented Jul 12, 2012 at 7:14
  • no. It just gets on with the booting. I have tried pressing the buttons, until it reaches the home screen. It didn't help.. Commented Jul 12, 2012 at 7:15

You simply looked in the wrong place in the settings. Factory reset is located in the privacy options. As for the "hardware way" described in the other answer: the key combinations are device-specific. As you didn't mention the name of your device, guessing the correct combination is like playing in a lottery ;)

  • there is nothing else in the Privacy also. It contains only,location option and back up my settings option. Commented Jul 12, 2012 at 9:23
  • @Andro_Selva again the wrong menu. I didn't write "location and security", but privacy. Please check again :) Hint: The symbol used for that menu usually looks like a fence.
    – Izzy
    Commented Jul 12, 2012 at 9:34
  • +1, Worked for me on a Samsung Galaxy Tab.
    – Jonik
    Commented Oct 18, 2013 at 9:48

Steps For How To Do Factory Reset Your Smartphone

  1. Open your device’s Settings. The Settings app can have varying icons depending upon on your specific device, and may be also found within the App Tray or by pushing the phone’s dedicated menu button.

  2. Find your Factory Reset option. Depending on your device, the “Factory data reset” feature may be located in one of two sections within the Settings app.

    Select the “Privacy” settings, and scroll down to “Factory reset Select the “Backup and reset” settings, and scroll down to “Factory reset”.

  3. Tap “Reset device” to delete all data and restore your device’s factory settings. The accounts that you are signed into will be displayed on the screen. By default, all your phone’s internal storage will be wiped.
    If you want to erase all of the data on your phone’s SD card as well, check the box at the bottom of the screen.

  4. Confirm the process by selecting “Erase everything". This will delete all data and restore back to your device’s factory settings. Your phone will be as if it just came out of the box.

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