My wife uses a Droid (first gen) running v2.2, and in the past month or so she can no longer download or update apps from the Market. We've tried rebooting the phone without any luck. The phone has internal storage available, so I don't believe that's an issue. Please help!

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    It would be helpful to know specifically is happening when she tries to dl or update an app. Does she get an error? Does it start and get stuck? Does nothing happen?
    – Matt
    Commented Nov 4, 2010 at 3:57
  • The phone can download the app just fine. It's always the installation that fails.
    – RHPT
    Commented Nov 4, 2010 at 14:18
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    Maybe you also want to check the "Linked" section to the right? There are some matching Q&As like android.stackexchange.com/questions/682/… / android.stackexchange.com/questions/15932/…
    – Izzy
    Commented Aug 16, 2012 at 10:23

2 Answers 2


If she is rooted, try the following here.

Otherwise, does long pressing on the download --> cancel, then re-starting the install work?

  • I don't know what you mean by "long pressing on the download --> cancel" mean. (I'm not very familiar with Android, sorry).
    – RHPT
    Commented Nov 4, 2010 at 3:49
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    Go to the Android market. Go to the downloads screen. Does it show that they are simply "downloading"? If so, long press on on the item it is stuck on "downloading", then select cancel from the modal popup. Then you can try to re-start the download.
    – Bryan Denny
    Commented Nov 4, 2010 at 12:43
  • Related: android.stackexchange.com/questions/1518/…
    – ale
    Commented Nov 4, 2010 at 13:02
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    Go through the app install process again. When you click install/download it'll kick you back to the download screen. Click on the app name again (while it is downloading and installing). At the top of the screen it should list the install error code when it fails. Please report back what the error code is.
    – Bryan Denny
    Commented Nov 4, 2010 at 14:33
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    It might be because those apps are trying to default install to the SD card. See this XDA post: forum.xda-developers.com/showthread.php?t=753437 It does indeed look like the install failure is the same as mine. "Unknown reason -18"
    – Bryan Denny
    Commented Nov 8, 2010 at 14:06

If all else fails do a factory reset: http://www.ehow.com/i/#article_5634169

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