I just connected my Samsung Galaxy S 3 (SPH-i710) to my exchange email server at work. It synced up and my email and calendars show on my device, however every few minutes I get a notification that says "Update Security Settings" when I click on it, it shows an alert dialog that says "Security Update Required" "Update Security Settings to use ". Clicking OK will allow my email box to refresh. However if I ignore the notification it won't receive push updates.

Does anybody know what the cause of this may be?


Exchange is trying to apply your organization's default ActiveSync policy to your device. More than likely, the refresh interval setting on the ActiveSync policy has a number set in hours. Unchecking this box may resolve the issue.

We're having this issue with a couple of our Android devices after publishing a new ActiveSync policy.

Here is Microsoft's official response on the issue.

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