I am interested in purchasing the Game from Google Play Store, but when I try to purchase it using the buy Button in game menu it takes me to Play store and there I get a message "You already own this item", but when I click on details button in the message box the play store application crashes.

Now I don't know even if I own this or not. If I own it then why didn't I received this full version and if I do not own it then how I will be able to purchase it?

  • 1
    Which app has this problem? Some apps do their own transaction restoring on the first start (and don't support rebuying. I had that with an earlier version of pinball arcade some time ago). File a bug report for the app or clear the app data and restart with a working internet connection (leave droidwall if you use it disabled). – ce4 Aug 29 '12 at 20:18
  • 2
    Sometimes this happens when there is an error while completing the transaction. Can you do the following: Settings->Apps->All->Google Play Store press Clear data and Clear cache, then check if the issue is resolved? – Raghd Hamzeh Aug 30 '12 at 0:42
  • 1
    Thanks for your reponses The Game is "Rise of Glory", I tried to clear the cache and clear the Applications data (Play Sore and the Game) but the issue is not resolved. I am still receiving the same dialog i.e. "You already own this item", clicking on the detail crashes the play store application after a message "Play Store Stopped Unexpectedly ". – Muhammad Naveed Khan Aug 30 '12 at 3:48
  • 3
    Ok, This is a known issue and you can find the issue at support.google.com/googleplay/bin/… [#702829] Falsely receiving error: "You already own this item" Google Technical team is working on this and hopefully this issue will be resolved. – Muhammad Naveed Khan Aug 31 '12 at 7:58
  • 2
    Hmm the link to the issues doesn't work. If you got a working link, feel free to post it as answer to your own question. – Flow Oct 13 '12 at 13:33

Summed up from the comments:

This was a known issue with Google Play, which meanwhile is resolved (read more on this Google support page, opening the "fixed/resolved" item, and there you see [#8849329] Falsely received error: "You already own this item", together with more details).

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.