I use my Android with Microsoft Exchange for synchronizing my work email. Every few weeks or so, when I click on 'Email' it asks me to setup my email profile again.

It also stops me from sending photos via Email, etc.

Any idea whats causing this to happen? Usually I end up deleting the profile and recreating, but that sucks.

  • Is your work email a Gmail account, or Exchange, etc? Which email app are you using? Jan 11 '11 at 18:32
  • are you using some kind of cleaner or anything else ? Aug 3 '11 at 14:42
  • Sometimes misbehaving apps need to have their data cleared out and a fresh start. Go to Menu -> Settings -> Manage Applications -> Email (or whatever app you are using.) Click on "Clear Data." Try setting up the profile again. If that doesn't work, you may have memory issues as already indicated. Good luck.
    – Tom
    Nov 29 '11 at 3:02

This happened repeatedly to me, I'm not entirely sure why.

What worked for me was to do a "Clear data" (in the Applications screen) on the Email app. When I recreated the profile the next time, it stuck. It may not work for you, but it's worth a shot.


Sounds like your phone might not have enough storage space.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.