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My Galaxy S3 was working great until I installed a security update yesterday (26/11/12). Immediately after, the names dropped off the calls list and it is now showing phone numbers only.

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Contacted the customer support and they told to hard reboot the mobile. It worked for me. Please backup all your apps, contacts etc using Kies before doing a hard reboot as it will restore the mobile to it's factory settings. It is a pain but had to do it to get my phone back working.

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  • I believe you mean "hard reset" or "factory reset" right? In an Android context, hard "reboot" generally means holding a specific set of buttons or pulling the battery to force the phone to reboot – sloosecannon May 20 '14 at 12:34

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