I've been trying to open a .zip file on my Android device, and whenever I try it tells me the same thing over and over again:

Extract exception, please check files

What does this mean?

I went through all my files, and then when I try to extract the .zip file again, it gives me an empty folder and says that same message.

Can someone please help? What am I doing wrong?

  • 2
    Did you check if you can extract the zip archive on a PC? Maybe it's just a damaged archive....
    – Flow
    Dec 1 '12 at 14:43
  • As @Flow mentioned, did you try to extract files on a PC? Besides, what app / tool are you using to extract? What do you mean by "go through" all files? Still my guess is the ZIP file may be corrupt. Dec 1 '12 at 15:26
  • Also be sure that its a zip file not a rar or tar. Also use ES Explorer or File Expert program to open the file.
    – avirk
    Dec 1 '12 at 16:20
  • It means the author of the app you're using needs to hire someone who can write error messages.
    – Dan Hulme
    Sep 23 '13 at 23:37

The most likely explanation is that the compressed file is corrupt. Are you trying to uncompress a rar file, or a standard zip file? rar extraction is only supported with certain processors.

The easiest way to tell, is to try and extract the same zip file on a computer, and see what it says.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.