3

I'm running stock android version - 4.0.4 with baseband N7000DDLR1. Received a minor update today in India(14.5MB) which said a performance update.

Everything worked fine after the update. However, my contacts and phone applications have stopped working. When I tried opening any of these apps I get "Unfortunately, contacts has stopped".

I have cleared the cache/data of contacts, contacts storage, phone. I even did a factory reset twice; removed the memory card and tried the same. Problem persists.

PS. I have never rooted / installed custom firmware. Kindly help.

  • Came here from a Google search and thought that I would add that I have the same issue with an LG Optimus F3, Android version 4.1.2, software version P65910b. Factory reset does not fix the issue. I have submitted a warranty replacement to get a new phone; hopefully the new one is not affected. – FGreg Dec 17 '13 at 13:50
  • It was some problem related to the motherboard. Samsung guys replaced the board. – pixelscreen Dec 20 '13 at 7:34
1

This is a firmware issue, and needs to be addressed by the manufacturer.

If you have done a factory reset, then you should contact the manufacturer and tell them that after the latest upgrade, the contact and phone app no longer work.

They should release a new upgrade to fix this issue.

  • gave it to samsung, and they gave it back - the phone wasn't switching on at all! I have given it again and I hope it isn't a major issue. – pixelscreen Dec 5 '12 at 10:09

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.