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When I try to invoke Google Now by swiping up from the Home button, I get the message "Network error. Check your network connections and try again". I have a solid WiFi signal, and searches from the search bar work fine. I get the same message when I go into settings after launching Google Search and try to enable Google Now.

ASUS Transformer Prime, Android 4.1.1

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  • I received the 4.1.1 update back in September, but hadn't tried Google Now until recently - thus it's never worked for me.
    – TomG
    Dec 13, 2012 at 2:45
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    Tried clearing app data for Google Search? Dec 13, 2012 at 13:33
  • @SurajBajaj - great idea, but it didn't help.
    – TomG
    Dec 13, 2012 at 19:37
  • I am getting this same issue on my brand new Galaxy Nexus.
    – MarkB42
    Dec 23, 2012 at 21:44
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    I know you're saying you "received" the update, but just to clarify, are you on the official update channel, or are you using a custom rooted ROM?
    – Harsha K
    Jan 2, 2013 at 23:37

2 Answers 2

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Finally found the answer. I had four Google accounts - one of them could not sync because it required domain policy to be enforced, and I hadn't allowed that. I connected the tablet to my laptop and used adb logcat to see what was being logged when the error was displayed:

I/GLSUser (28125): GLS error: DeviceManagementRequiredOrSyncDisabled <<account name redacted>> oauth2:https://www.googleapis.com/auth/personal_derived_data https://www.googleapis.com/auth/paths.notifications
V/GoogleLoginService(28125): Returning error intent with: ComponentInfo{com.google.android.gsf.login/com.google.android.gsf.login.LoginActivity}
E/Velvet.VelvetNetworkClient( 4564): Failed to get auth token

(these messages were repeated several times).

I guessed that the errant account may have been involved (even though it was not the account I was trying to active Now with), removed the account from the device and all is well.

0

Google Now is not available in countries and languages as yet, so you may be in a country were it is not supported. You can still search on Google's homepage, or I suppose you could try a proxy or flashing your phone in such a way to make it believe it is somewhere else in the world were Google Now works

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    Unfortunately, I'm in the US, and English (US) is my default language.
    – TomG
    Jan 4, 2013 at 0:32

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