Recently, whenever I am using an app or doing something on my phone other than texting or reading, my phone will up and shut off on me. When I try to reboot sometimes it will get all the way back to the home screen, but it will show that I now have 90% less juice than I had before.

Other times the start up will will get hung up on the sprint graphic and just shut back down.

In either scenario I am not able to use my phone again until I plug it into the wall and restart. I also noticed recently that when I do this it will typically kick off yet another "update" from the playstore for an app... not sure if this has anything to do with it...

Any help and/or guidance would be greatly appreciated.

  • 1
    Welcome to Android Enthusiasts, please see the FAQ on the how to ask questions, only one question post at a time... :) Or I suggest to re-edit your question :)
    – t0mm13b
    Commented Dec 19, 2012 at 20:54
  • Sounds faulty, first inclination, is the handset over-clocked? rooted? The battery juice drain is a dead give-away of a hardware fault. Suggest you take it back to Sprint and explain what is happening... :)
    – t0mm13b
    Commented Dec 19, 2012 at 21:01
  • i should have mentioned that once I finally get it to start up without failing the battery power reads close to what it was prior to the first shutdown, meaning the initial read of a drain was not in fact that case
    – user25257
    Commented Dec 19, 2012 at 21:13
  • I'd suggest you taking a look at My device is getting slow, apps start misbehaving/crashing. What can I do? The steps described there can do no harm (except for the "last resort" of a factory reset, which would also wipe your data and apps). Also check for apps you recently installed, maybe you picked a "faulty" one. Also consider looking at Sometimes My Phone Just Restarts and How can I determine the cause of random device reboots?
    – Izzy
    Commented Dec 19, 2012 at 21:21
  • Have you tried re-seating the battery?
    – ale
    Commented Dec 19, 2012 at 21:28


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