When I'm connecting my HTC DESIRE SV I'm getting a message

USB Device Not Recognized

One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.

I'm following all the steps mentioned on HTC's main site. I have tried many times (Re-installed the HTC Sync, restarted my PC and Phone) but still same problem.

What can I do to connect?

1 Answer 1


Install the HTC drivers for your phone. You can usually find them on your phone providers website, for example Galaxy S3 from Verizon can be found here

  • Nothing is there :(
    – A H K
    Jan 27, 2013 at 11:00
  • Which HTC do u have ? Feb 2, 2013 at 17:03
  • Friends the problem was with DataCable, after changing the datacable it works fine :)
    – A H K
    Apr 18, 2014 at 18:57

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