I've been having problems for some time with my phone connecting to my pc/charger which Sony advised me to correct with the latest update.

However, when I tried the update failed twice and now my phone just shows an error screen with an exclamation mark and phone.

Can't do anything with it at all.

What can I do to fix it?

  • Can I ask if you had unlocked the bootloader?
    – Liam W
    Commented Jan 31, 2013 at 17:32
  • Please elaborate more on this? What screenshots? What happened exactly? Did you use Sony PC Companion suite?
    – t0mm13b
    Commented Jan 31, 2013 at 17:50

1 Answer 1


As it is a software issue, and you have not used a custom ROM, the best thing to do would be to send it to the Sony repair centre.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .