I use a Google Voice phone number to receive texts, and I have the Google Voice app installed on my device (Atrix, OS:2.3.3).

For some reason lately when someone texts my Google Voice account it's not getting sent to my phone. For example:

  • I got a text at 9:00 this morning (time is now 1PM)
  • If I visit voice.google.com, I see I have a text in my inbox.
  • If I open the Google Voice app on my phone, it does the 'synchronizing' spinning wheel animation for a few seconds and then I get the 'new text' notification, which is now 4 hours late.

In my Google Voice app's options, I have Background data: Enabled. Why isn't it pushing my texts when they are received? I get Gmail messages delivered to my phone near instantly, but I'm not getting the same behavior with GV.

Any ideas?

  • Have you also enabled auto-sync. It might also be a problem with the network specially if 3G coverage in your area is spotty – forums Feb 22 '13 at 2:56
  • I don't recall seeing such an option such as 'auto-sync', can you say where you saw it? The 3G in my area is pretty solid, I've usually got 4 or 5 bars. – Tim Feb 22 '13 at 3:36
  • It's in the Settings -> Accounts & sync -> Activate auto-sync, just right under Background Data. But if you're on ICS or newer, tap your account and see if data sync for each items are checked – forums Feb 22 '13 at 4:17
  • Hmm, you must have a different version than me, because I don't see any such menus. Under settings I just have Accounts, and Battery & Data Manager. Under Data Delivery, I have Background data checkbox, but there's nothing under it called auto-sync. Maybe it's the motorola skin, not sure. Based on the number of other complaints I see about this issue I'll have to guess it's some flaw with the app and not with the android environment, but hard to be sure. – Tim Feb 22 '13 at 4:55
  • my Settings is AOSP-based so your settings must be running on Moto's skin. Also is this issue just recent? – forums Feb 22 '13 at 5:06

I'm not really sure why it happens, but I've experienced the same issue in the past with the very same phone. It usually happened when I was travelling, such that once I arrived at a new destination, I'd suddenly get text messages delivered. The issue did seem to go away when I installed a custom rom (the latest Cyanogenmod at the time). I've since gotten another phone and have never experienced the issue. If you're feeling brave, I recommend flashing a newer rom.

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