I am using Jelly Bean on a Samsung Galaxy Tab 2 7.0. I have been trying to download an attachment from the GMail app. All I see is a progress bar which shows 0% progress and an icon added in the notification area. The download does not proceed beyond 0%. I restarted the tablet and the icon is back! But the download stays at 0% and does not progress.

Has anyone else faced this problem? How do I remove the icon from the notification area?

  • See: Download stuck in Gmail. Not quite the identical problem, but the same solution might apply. – Izzy Mar 16 '13 at 12:24
  • Glad to read! As suggested, I described the required steps with an answer below. – Izzy Mar 16 '13 at 15:32

Though not the identical issue, the solution provided with the question Download stuck in Gmail solves it as well:

Clear the cache of the Download manager. To do so, go to Settings→Apps→Manage Apps, switch to the "All" Tab, scroll to the "Download Manager". Tap that entry, and hit the button labeled "Clear Cache". Optionally, also tap "Clear Data", if cache-cleaning alone does not solve the issue.

  • "Clear Data" is what did it. – Agnel Kurian Mar 16 '13 at 16:46
  • Not a double meaning, so no pun intended: Thanks for clearification :) – Izzy Mar 16 '13 at 16:50
  • 1
    I had the same problem with 5.1 Lollipop. What fixed it: Clear Cache + Clear Data on both Download Manager & Downloads apps, then reboot phone. I also had strange problems with installing / updating apps (particularly: Dropbox) via Google Play shortly before GMail started to show symptoms. Cleaning up as stated above fixed those, too. – Attila Csipak Aug 10 '18 at 7:49

protected by Community Aug 20 '13 at 20:49

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