Like so many of us, I have dropped my phone and cracked the screen on my LG optimus ls970... which, In my very special situation, makes the menu buttons stop working. However, unlike other posters, I can still SEE the screen. I even managed to somehow (and I have NO idea how) to get into the boot options. But I CAN'T CLICK THE OPTION TO WIPE THE PHONE OR CONFIRM. I can press my glass at a million angles and make the equivalent of a pretty, pretty light show, but the only portion of my screen that ever responds to touch now is the top-right corner.
I work for a security company and have customer-sensitive information on that device. I too have already received a replacement and need to send the old device back. ...I even have an old microwave and have SERIOUSLY considered both using it and "dropping" the phone in a lake before I send it back (as it is covered for water damage), but I have seen phones recover even from water damage. I have NO idea how I'm going to solve this. ...Thoughts?