8

I just upgraded Google+ to 3.6.0.44338848 (released late March 2012) and now it won't launch. It says:

This app won't run without Google Play services, which are missing from your phone.

If I tap "Get Google Play services" I'm brought to Google Play where I tap "install" and "accept and download" but then I get "Error: No connection."

(I do have a connection. I can browse the web just fine.)

Now, I should mention that Market/Play has been odd the whole time, I've had this phone, a T-Mobile myTouch 4G running Android 2.2.1. Whenever I want to install an app, I have to go into Applications, tap Google Play Store, and tap "Uninstall updates" to restore the Market app. Then I can install applications. Over time, some process upgrades Market to Google Play but I can't install applications until I downgrade to Market to avoid the "Error: no connection" message. The processes is frustrating. On my old LG phone (also running 2.2 Google Play worked just fine).

I'm been putting up with all this downgrading because it's not often I install apps and usually there's no problem after installing or upgrading an app.

But now the Google+ app is unusable so I'm motivated to do something about the "No connection" problem.

I've read through posts such as http://www.teamandroid.com/2013/01/14/fix-google-play-store-no-connection-retry-error-message/ and Google's help page at How to access the Google Play Store app - Google Play Help but I'm stuck. Please help.

3

I was able to install Google Play Services by browsing to its page at https://play.google.com/store/apps/details?id=com.google.android.gms and then logging in, clicking install, and choosing my phone.

Come to think of it, I might start installing more apps this way, from the comfort of a desktop browser. :)

Anyway, I'm able to use the Google+ app again.

I'm still puzzled by the "No connection" business and having to periodically downgrade Play to Market to install anything from my phone running Android 2.2, but I'm glad I didn't have to root it and install CyanogenMod as suggested by some friends.

1

When I've been unable to log-in to the Google account on an old phone or something, it will often work by logging-in to YouTube with the same credentials.

YouTube is usually a default installed app. Open it up, go to the account settings and log-in using your GMail credentials. I get no futher problems with logging into GMail. It does it at the same time as YouTube.

This sorts it out for me. Hope this helps someone.

protected by Community Jul 31 '13 at 13:58

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