A couple days ago I rooted my phone and I hard bricked it. I am debating whether or not to just send it in to get JTagged (for 50$) or to just try to get a new one under warranty. I have heard everything from:
You can send a rooted phone back. Doesn't really matter.
I've returned a stock, rooted phone and even forgot to put the modded battery icon back to stock. No issues.
they can and do check. because they refurbish many of the returns for reuse. they can easily remove the rooted setup in favor of stock. but that isn't the point. its best to remove root with a restore if at all possible with the stock zv9 update. then the device is sent back in factory state. if you cant accomplish this due to issues with the device that prevent it,then you have to send it back as is. but the latter should always be the case to return it not restored.
not sure if they check that but if they did they can do anything from sue for fraud, since you lied. they can cancel your plan and ruin your esn. thats really about it. im not sure if they think its worth the hassle though.
So what is the truth behind this? Is it risky to return a bricked/rooted phone to your carrier? Is it different for each carrier? (AT&T, Verison, T-Mobile, ...) Are there any precautionary measurements out there people should take before they return a rooted device?
I received my new phone and then I shipped my bricked phone back to Verizon and I never heard back. Either they didn't check that it was rooted or they didn't care, either way I've got a functional phone again. Thank you for everyone's answers!