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I have try to share my Samsung note 10.1 (Model Number : GT-N8000) portable hotspot last night but it fail. After that, i cannot access to internet via data network mode(the 3G/H+ sign disappear next to my signal meter ) but the Wi-FI is functioning.

My tablets details are: Model Number: GT-N8000 Android Version: 4.0.4 Baseband version: N8000XXLGA Kernal Version: 3.0.15-861995-user se.infra@SEP-118#1 Build number: IMM76D.N8000XXALGA

If anyone has an idea why this would happen, please give me a shout. It's so frustrating having no data connection for the most of my day.

Regards, May seng

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  • Have you already tried a reboot? Maybe some services got "confused", which a reboot might solve. In the worst case (if there's no better answer and you cannot wait any longer), a factory-reset would be your last ressort...
    – Izzy
    Apr 25 '13 at 6:42
  • "it fail": what exactly happened? Was there an error message? Could you see the hotspot from another device? Could you connect to it?
    – Dan Hulme
    May 26 '13 at 13:11
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it seem like the line provider problem to me..

try to check the setting-more-mobile network-access point name

check the setting there..or download new access point name..

if this not fix the problem.. u need to call the provider line to help u fix the problem.

thx

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There might be a number of explanations,

First you might have set your handset to ignore 3G networks when connected to a wi-fi connection.To check this, try deactivating the wi-fi and see what happens. If the problem is still there, then check whether use 2G network is enabled, and disable it. try enabling 3G go to applications icon-settings-more settings-mobile networks-mobile data

if there's a tick on the mobile data, then its supposed to work. So switch off the wi-fi first and try whether it will work.hope you get to solve this let me know if you do.

It might also be a provider problem like stated by some, either check the APN settings with the provider, or try getting a friend to show you the APN settings. You could also try getting a different microSIMcard to see whether it will work because that might also be a problem.

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