I have the Gmail app installed and in the latest update it said we could reply to emails directly from the drop-down status bar without having to open the app. I don't see any feature like this. How do I activate it?

OS: 4.1.1 Samsung Galaxy S3

1 Answer 1


I have GMail 4.3.1 on my AT&T 4.1.1 S3. I find that the Archive and Reply action buttons only appear on the new mail notification sometimes. As near as I can tell, two conditions need to be true for them to appear:

  • There must be only one new email. Multiple new emails will change the notification style to a list of new emails. So if you get a lot of email, you'll never see the action buttons.
  • There must be enough room in the notification pane to show an expanded notification without needing to scroll the notifications. So if you have a lot of ongoing notifications, you'll never see the expanded new mail notification with the two action buttons.
  • 1
    Note that if there's not enough space in the notification pane for the full-size notification, you can (depending whether you've got Android 4.1 or 4.2) either do a two-fingered zoom pinch on the notification to expand it, or long-press on it and drag down to expand it to see the full functionality with the buttons.
    – GAThrawn
    Commented May 2, 2013 at 9:03
  • That's a good tip, @GAThrawn. I've had difficulty doing the pinch-to-expand maneuver. I suspect I'm not alone in that, and that's why they changed it in 4.2. Commented May 2, 2013 at 9:36
  • I find that I can consistently pinch-to-expand if I put two fingers in the middle of the notification, then slide them horizontally toward the edges of the notification. I kept trying to slide them vertically because that's how I pinch-to-collapse. Turns out that a horizontal pinch works to collapse too, but feels odd since it collapses vertically. Commented May 2, 2013 at 15:14

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