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I have two problems :

  • my device was dropped to the ground (not by me) and the power button does not work anymore. I use the keyboard to wake up and suspend it.
  • sometime, the sound does not work anymore, and I cannot reboot it to make it run again.

The device is not rooted (no reason), run Android 4.0, how can I handle it?

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You said:

my device was dropped to the ground

and

sometime, the sound does not work anymore

This would very much seem to boil down to a hardware problem. The only way to "handle" it is to repair the hardware. You can start with the Asus repair page.

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