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The application Market Feedback Agent (process com.google.android.feedback) has stopped unexpectedly. Please try again.

I keep getting this error message when YouTube crashes. I click to report the problem, then this error occurs. I tried to manually visit https://play.google.com/store/apps/details?id=com.google.android.feedback to check for an update but nothing was found. Android version 2.3.4. Neither Verizon, Motorola, nor Google will update it.

How can I fix this problem?

Screenshot

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  • Have you restarted the phone? Have you tried clearing the data/cache for the Play Store and/or YouTube?
    – ale
    May 22, 2013 at 12:37
  • @AlEverett It's been doing this for several months. The phone reboots itself nearly every day. Will try clearing cache.
    – Chloe
    May 22, 2013 at 21:43

1 Answer 1

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The first step for any of these force close issues is to clear the cache and/or data from the problem app. Whether it's the Play Store or YouTube that is the problem is unclear; you may end up doing both.

  1. Open Settings
  2. Apps
  3. Scroll down to the app you want and tap to open App Info. (If it's a system app (without updates) you may need to swipe left to "All" in order to find it.)
  4. Tap the Clear cache button. If that doesn't work, return and tap Clear data

See also: App <X> isn't working correctly. How can I fix it?

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  • Even after doing this, the problem quickly reoccurs later. I've since given up on Android and bought an iPhone.
    – Chloe
    Nov 26, 2013 at 16:48

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