I have a Samsung Galaxy S Duos, and ever since I bought my cell phone, I am unable to access the Google Play Store due to the error message:

Authentication is required. You need to sign in to your Google Account.

I had signed in my Google account already and have used it on my phone with other apps, like Talk, Gmail and etc. I have tried clearing the account and re-entering it, wiping out all the data and re-building a new account, and other possible solutions, but still my problem is there.

My one possible guess is that it is due to the country I live in. It may be that Google has put some sanctions on my country, Iran.

How can I get Google Play Store to work on my phone?

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  • 1
    I believe you're correct; Google Play is not currently available in Iran. This help page lists the various Google Play services and where they're available. – eldarerathis Jun 4 '13 at 14:25
  • Hm, if I read that page correctly, it doesn't say anything about the availibility of free (not-paid) app content (and thus access to them via the Google Play App) -- or did I miss something? – Izzy Jun 4 '13 at 14:57
  • This page lists the supported locations for downloading free apps. – Dan Hulme Jun 4 '13 at 18:06
  • It is really complicated, although i am using a proxy i still get the same error, i wish somebody from google play staff could help! – shahin Jun 5 '13 at 8:54

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