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My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very important to back up the data safely. My specific questions are:

  1. Can the backup / restore function of KIES do the trick? My phone is not rooted nor do i want to root it. KIES because i have been using it and am not sure about titanium or mybackup.

  2. During the back up should i include account information and settings too? Most posts advise NOT to backup system settings/data but i suppose account info is different? (Sorry i'm a little lost in this field)

  3. I hope the phone will be back to normal functioning after the reset (i mean, it may or may not remove the lags etc but it wont harm either will it?)

  • Titanium requires root, so you can rule that one out. From Kies I've often read of troubles with restore, so I'm not sure if you can rely upon it (better look for a second backup solution, at least in addition to Kies). And no, the factory-reset should not do any harm (other than deleting all your app-data and the apps you've installed). That's what it's for. – Izzy Jun 27 '13 at 12:25
  • Thanks for the help! Just saw this comment (new to the forum so missed it the 1st time! :) – bhaskar agrawal Jun 29 '13 at 8:28
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  1. The KIES backup/restore function should work, as you are not rooting, upgrading or changing ROMs. However, it can be a little flakey, so be prepared for this to not work and to lose your system and app settings.
  2. See 1.
  3. A reset certainly won't harm it. However, lags are likely to be due to one of your apps misbehaving, so a backup/restore will likely put you right back in the same boat you're in now.
  • Ok .. thanks for the response. So if i don't use KIES what options do i have to backup? Titanium needs a rooted phone i believe – bhaskar agrawal Jun 29 '13 at 8:25
  • THere's tons on Google Play, such as Helium or G Cloud Backup. Non root BU usually means you need software on the PC end to handle ADB commands, is all. – Logos Jun 29 '13 at 15:50
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You can use the factory data reset function it will remove all the user installed applications and restore your phone as it was purchased. Take a backup of your data e.g. contacts, pictures, videos etc. (Don't take backup of app data) it will work for you.

  • This should be posted as a comment or edit the post to include a solution or at least a partial answer. – Manubhargav Sep 28 '15 at 10:23

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