My Galaxy Note seems to have gone pretty sluggish and i guess one option is to hard reset / format my phone. I have been browsing this forum and now know how to do the reset and that it is very important to back up the data safely. My specific questions are:
Can the backup / restore function of KIES do the trick? My phone is not rooted nor do i want to root it. KIES because i have been using it and am not sure about titanium or mybackup.
During the back up should i include account information and settings too? Most posts advise NOT to backup system settings/data but i suppose account info is different? (Sorry i'm a little lost in this field)
I hope the phone will be back to normal functioning after the reset (i mean, it may or may not remove the lags etc but it wont harm either will it?)