While working on my app, I have faced app crash. But I can't get any dumpstate log from data/log folder. So what is the solution to get dumpstate. Or I have to create any folder on my app name in data folder?

Advance thanks for your help..


2 Answers 2


You don't need an adb shell to get dumpstate logs in this case.

Every Samsung device has a built-in tools like SysDump, just follow these steps:

1) Open the Phone app in your device and type: *#9900#

2) Depending on how much detailed logs you would like to get change Debug Level and Silent log options (by default Debug Level is Disabled/LOW and Silent Log is turned Off)

3) Click on Run dumpstate/logcat/modem log (should be first option) wait until process finishes

4) Click Copy to sdcard(include CP Ramdump). This is important step because by default collected logs will be stored in /data/log directory, which is under root permissions so you can't access to it without root permissions

5) Your logs will be stored in /log directory on your DEVICE STORAGE.(this means that you don't need root access to find it just use file manager).

  • 1
    If the device doesn't have a dialer, enter (+30012012732+ into the calculator and then proceed entering *#9900#
    – OneWorld
    Jun 24, 2020 at 13:18
  • Still working on Samsung Galaxy Tab S8 Ultra. The file itself is a ZIP named like: dumpState_<deviceid>_<datetime>.zip
    – Slion
    Mar 27, 2023 at 10:27

If you want to create the dumpstate file from a PC (using adb), run this command from a shell:

adb shell dumpstate > dumpstate.log

This will create the file dumpstate.log in the current directory on your PC. You can use this as part of a bug report.

  • Could not get this to work on Samsung Galaxy Tab S8 Ultra: /system/bin/sh: /system/bin/dumpstate: Permission denied. Not sure if one can get around that permission issue without root.
    – Slion
    Mar 27, 2023 at 10:23

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .