1

All of a sudden I have no sound with my HTC One S (running Android 4.1.1). No sound is heard when someone tries to call me, and, curiously, the microphone is also muted; the one who's calling me doesn't hear anything either. I also cannot play audio (it says something like Cannot play this type audio file).
What on earth is going on? And how to solve it?

PS: I have not spilled coffee or something over my phone; no unusual things happend to my phone, as far as I know.

  • Rooted? Recent apps added? Does everything look "normal" under Settings > Sound? – ale Sep 25 '13 at 15:54
  • Maybe some "Silent Mode" or profile enabled? Or (might sound stupid) headphones plugged in? – Izzy Sep 25 '13 at 16:04
  • Have you tried a factory reset? – Liam W Sep 25 '13 at 18:19
  • Everything looks normal under sound settings. Also, the silent profile is not active and there are no headphones plugged in. I have once applied factory defaults. Nothing helped. In addition, the phone has not been rooted. Is it maybe a glitch in the software (either Android or HTC SDK version)? – MC Emperor Sep 26 '13 at 10:17

protected by Community Nov 22 '13 at 20:39

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Browse other questions tagged or ask your own question.