I finally rooted my phone around a week ago, amidst all those battling feelings, and I used it for around 4 days.

While the phone was charging through the USB port of my computer, I remember like putting the computer on suspend and then removing the phone. Thereafter, it never turned on! Except sometimes, where it came to the boot screen and got stuck, or it went just past the boot screen and got stuck again, or where it didn't even turn on the screen but just kept vibrating.

It was only charging through the USB, so I had not enabled file sharing or anything where I would have to disconnect the phone from the computer first before unplugging, so I'm quite sure that it's not anything to do with corruption of data due to just unplugging.

My Android (ICS) is yet under warranty, although rooted, so it's currently at the company service centre getting repaired. Their warranty card has got a whole bunch of terms and conditions that void warranty, but nothing to do with rooting thankfully. I only rooted it, and went NO further into flashing another ROM.

So my question, what happened to my Android? Was it some application that required root, misbehaving? Or was it due to overcharging? It can't be due to overcharging since when I plugged in my phone it was only about 60-80% charged, and I was at the machine for only a few minutes before disconnecting it from my computer.

Whatever the reason is, please help me figure it out. The phone comes back this coming up Wednesday, and I want to be knowledgeable enough to understand what's going on and whether I should root it again if the company has unrooted it (hopefully not! ;) ).

  • What model is that?
    – ott--
    Sep 30, 2013 at 11:49
  • It's an Eon 3i, Zigo, would it have gotten bricked by any chance? I didn't try to flash any new ROM though...
    – Ihsan
    Sep 30, 2013 at 14:34
  • I don't know that one. Have you read android.stackexchange.com/questions/1184/… ?
    – ott--
    Sep 30, 2013 at 14:47
  • Yep, I did read it, and since it hadn't much info on how to root the Eon 3i, I had to look on Google: link. Actually, the instructions aren't meant for this phone, but because it's from the same family of phones I followed it.
    – Ihsan
    Sep 30, 2013 at 15:20
  • Received a call from the service centre, it was a motherboard problem : ). Getting a replacement. Now do I root again...
    – Ihsan
    Oct 2, 2013 at 13:30

1 Answer 1


It's pretty unlikely that rooting will ever cause hardware to malfunction--software maybe, but even then unlikely.

In the event that you think a rooting process has caused your device software to malfunction it is advisable to attempt a full factory reset--since you had a hardware issue the device would still be malfunctioning.

Edit: As Dan correctly notes below this is not the same as a 'Factory data reset' that you can find in the phone menu, it is more akin to flashing a stock rom including the recovery and often bootloader(and sometimes specialized software will be required). It looks like the device mentioned might be OEM by ZTE, maybe this thread would have a stock rom http://forum.xda-developers.com/showthread.php?t=1353526 )

One thing: It might be good to know what is actually happening with the root(maybe try to find a 'manual' root process) as some root procedures are more invasive/risky than others.

  • This is very vague, and a factory reset wouldn't make any difference, because rooting changes the system partition, which isn't affected by a factory reset.
    – Dan Hulme
    Aug 19, 2014 at 8:24
  • A proper "factory reset" will infact include the system partition, some devices call this a RUU, often this will have to be run from the computer while the device is in download mode, samsung devices might use a program called odin for example--Note this is not the same thing as resetting the device from within the android software. Aug 19, 2014 at 15:59
  • Yes, that's what a proper factory reset would be, but as you've noted, it's not what happens when you press the "factory reset" button on the phone, so it's important to make it clear that that you mean flashing the stock ROM.
    – Dan Hulme
    Aug 19, 2014 at 16:26
  • Yes, 'flashing a stock rom' maybe that's a better way of describing what I was hoping to convey. Aug 19, 2014 at 17:16

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