My Samsung S3 messaging icon always show one unread message. See the screenshot below. I have thoroughly checked if there are any unread messages and also restarted the phone couple of times. I also removed the battery for sometime. Any clue as to what might be causing it?

Screenshot (click to enlarge)

  • Sorry for the large image. – Ram Manohar M Sep 29 '13 at 18:10
  • did u try removing the icon and add again? – samnaction Mar 19 '14 at 6:10
  • The problem resolved after the last software update. – Ram Manohar M Mar 20 '14 at 9:17

Go to Settings > Application Manager > All applications (on the top). Locate the "BadgeProvider" app and select "clear data". After that, restart the phone.

  • While this is a temporary solution, I'd like to see a more permanent one, as I have the same issue. I can of course see that this would possibly be a bug. – Sharain Mar 19 '14 at 8:19

Isn't that a message on your SIM card? You should be able to access SIM card messages to see it and/or delete it.


There's a way to remove it, you need to send yourself a message from another phone and read the text message, then the "1" will disappear.

This also works for Whatsapp etc.

Hope my answer helps.

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