1

My Samsung S3 messaging icon always show one unread message. See the screenshot below. I have thoroughly checked if there are any unread messages and also restarted the phone couple of times. I also removed the battery for sometime. Any clue as to what might be causing it?

Screenshot
Screenshot (click to enlarge)

  • Sorry for the large image. – Ram Manohar M Sep 29 '13 at 18:10
  • did u try removing the icon and add again? – samnaction Mar 19 '14 at 6:10
  • The problem resolved after the last software update. – Ram Manohar M Mar 20 '14 at 9:17
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Go to Settings > Application Manager > All applications (on the top). Locate the "BadgeProvider" app and select "clear data". After that, restart the phone.

  • While this is a temporary solution, I'd like to see a more permanent one, as I have the same issue. I can of course see that this would possibly be a bug. – Sharain Mar 19 '14 at 8:19
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Isn't that a message on your SIM card? You should be able to access SIM card messages to see it and/or delete it.

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There's a way to remove it, you need to send yourself a message from another phone and read the text message, then the "1" will disappear.

This also works for Whatsapp etc.

Hope my answer helps.

protected by Community Nov 11 '13 at 14:08

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