I was updating my LG P500 2.2.1. While it was updating, my phone was in emergency mode and it got unplugged. Now when I turn it on it goes to the android screen, then gets stuck on the telus screen! I called lg and they told me to do a factory reset by holding the home, power and volume down keys. This did NOT work, it still will not go past the telus screen.. PLZ tell me there is a way to make it work again..

  • Turned off press. Pressing the home+power+volDown keys for a long time. Wait until a menu appears. Did the list of menu appear?
    – geffchang
    Oct 10, 2013 at 6:38
  • no it just had the android guy and a box, showing the factory reset
    – kayla
    Oct 10, 2013 at 7:20
  • @geffchange even after i did the reset it still wont go past the telus screen
    – kayla
    Oct 10, 2013 at 7:56
  • How long does it stay at the telus screen?
    – geffchang
    Oct 10, 2013 at 8:21

1 Answer 1


Not sure you have fixed this or not.

If you are still out of luck, try root the phone via below tutorial:


  • 1
    Welcome to the site! It's great to have you here, but answers that are essentially just a link are discouraged. It would be great if you edited your question and fleshed it out so that it stands on its own without the link.
    – dotVezz
    Jan 10, 2014 at 17:54
  • As @dotVezz wrote, link-only answers are discouraged: in case the link dies, they become useless. Please, at least include an extract of the essential information from behind it, and keep the link for reference. Thanks a lot!
    – Izzy
    Jan 10, 2014 at 21:05

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