My wife's nexus 4 has a dead area across the middle of the screen. There's a 1 cm strip running horizontally across the screen that doesn't register clicks.
A few weeks ago, her screen broke. We had it repaired, then two weeks after that the dead area emerged. (The technicians will not fix the issue, I've tried that). The dead area covers digits that are in her pin. On a nexus 4 the lock screen is only in portrait mode, so I can't access the dead area by turning the phone.
The dead area doesn't cover the on screen keyboard, so if I can get to that I think I can unlock the phone.
What I have tried to fix the issue:
- punch in a bunch of invalid pins hoping that the phone would become locked and we could unlock it using the associated account with the on screen keyboard. I've tried probably 50 times but the phone hasn't stopped offering PIN authentication yet.
- Using the android device manager, lock the device. The problem here is that I lent her my phone in the interim and it locked my phone. We unlocked that and removed her account but the android device manager still isn't locking the right phone. This is kind of weird because she never set my phone up to allow the remote control, I did that with my account. Somehow the phone or google's server must be confused. Two Nexus 4s in the same room is a problem apparently.
- If you go to the camera, you can get the phone to go into landscape mode. Take a picture, then view the gallery. Anything from before your taking pictures while the camera was locked is hidden, and a lock shows. Tap the lock, and you are taken to a lock screen in portrait mode. But before you can key in any digits, it flips you back to portait.
The phone was never in USB debug mode, and I can't connect to it via USB while it is locked.
Does anyone have any idea how I can fix this?