My Nexus 7 died. I didn't see it happening. My son was playing, went to school and left it charging. At night it didn't turn on anymore. The screen is black.

I've followed the Asus instructions. This answer says to disconnect the battery. Any other tip? Nexus isn't officially sold in my country (Brazil). I'm afraid I won't get be able to use the warranty.

Since the last update, I've noticed some hiccups. Maybe it was due to excess of running applications.

2 Answers 2


Hold the Pwr & Vol- 60 seconds. Release, Press and hold power button for up to 10 seconds. Release.

If this does not work, it is fairly easy to remove the back cover and detatch the battery.

  • Is there any difference if I detach the plug from the battery side of the board size? (I don't know if I can do it from the battery side).
    – neves
    Commented Nov 8, 2013 at 14:33

The solution is to buy a Galaxy Tab.

My Nexus is dead. Asus not even accepts it to make a diagnostic. The "global" warranty is not valid in Brazil. By a better quality product from a company that respect their users.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .