I've had my phone (Samsung Galaxy Ace III) for around 3 weeks now. Ever since I received it I instantly installed Skype and for some reason, when ever I'm calling any of my friends their voices cut out.

I have borrowed several other devices in my house to try and see if it was a local/generic problem but that was inconclusive as Skype worked fine on all of them.

It's really quite irritating when I'm trying to talk to my friend and when he replies I don't hear him, either at all or only a little bit. What's my problem?

Also I've tried re-installing Skype several times as well as cleaning caches etc.

  • Bump, needs a reply.
    – user47475
    Jan 2, 2014 at 20:23
  • I guess that's what bounties are for, but first you should earn more reputation points... maybe answering someone else's questions? Jan 2, 2014 at 20:33
  • Alright, I'll give it a go.
    – user47475
    Jan 5, 2014 at 0:10

1 Answer 1


Many factors can affect Skype:

  • Try to move closer to your router/modem
  • Close any unnecessary applications, and then go to Task Manager > RAM > Clear RAM
  • Boot your device into recovery mode, and click on "Wipe cache partition". None of your data will be lost, don't worry.

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