A few days ago, I changed the primary email of a Google Apps user from user@domaina.com to user@domainb.com

Ever since doing so, Android refuses to sync using either the new or old email address, but I can still log in on the web using both.

Both domains are controlled by my Google Apps organization, and attempting to reconnect the accounts after a factory reset gives me an incorrect password error.

The device is running Android 2.3.3 if it makes a difference.

  • 1
    Have you tried changing the password, and trying to log-in again with the new password?
    – geffchang
    Dec 10 '13 at 5:30

I realized last night that since I have 2 factor auth enabled for my account, I might have to generate a new application-specific password in my google account settings.

I generated a new one and successfully synced with my new email using it.


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.