Google+ on my device has stopped working since the last update. Every time, I get the message: Can't load data. Check your connection. All apps other than Google+ work absolutely fine.

My device details are as follows:
Model: Google Nexus 7 (2012)
OS: Android 4.4.2
Google+ Build version:

Edit: I use a Wifi on a proxy server for connection, and that's when the problem arises. When on a direct connection, the app works fine. But on proxy server, it has stopped working since the last update. Prior to this update, the app worked fine even on a proxy server.

  • Can you uninstall the update on G+? Then update it again via Google Play?
    – geffchang
    Feb 12, 2014 at 12:54
  • If you use the proxy, can you even open G+ on a browser?
    – geffchang
    Feb 12, 2014 at 12:55
  • @geffchang - Yes, I have already uninstalled and the re-installed the update via Google Play, but no improvement. Also yes, I can open G+ on the browser. As I said earlier, even the app used to work fine over proxy before its last update. Other apps such as YouTube, Facebook also work fine on proxy.
    – hardcoder
    Feb 14, 2014 at 0:21
  • I was just wondering if G+ was blocked by the proxy server. That's why I asked about checking it on the browser with proxy.
    – geffchang
    Feb 14, 2014 at 1:17

2 Answers 2


Try Settings --> Apps --> Google+ -->Clear Data & Cache

It will solve most of the issues.

  • already tried that. no change in status.
    – hardcoder
    Dec 12, 2013 at 4:30

I had exactly the same problem, actually I've come here for the solution.

Clearing Data & Cache didn't help so I've decided to uninstall latest update. It worked for the original software so I gave a try and installed update once again. Now it works properly, so perhaps you could try to reinstall your update and see what happens?

  • tried it, but didn't help.
    – hardcoder
    Feb 12, 2014 at 12:49
  • Does it work for you for the original software?
    – Wodzu
    Feb 22, 2014 at 16:09
  • the app used to work fine prior to the last update.
    – hardcoder
    Feb 22, 2014 at 19:04

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