I have a Sony Xperia with Android OS 4.0.4. Until recently it worked fine but now my SIM contacts are all gone. I can't save in sim either.

While saving in contacts I used to get option whether to save on SIM or on phone ­– but now I don't get the SIM access: this options simply no longer shows up. I tried it with another SIM, but the problem persists.

  • Is there anything you changed recently? Some updates? Some configuration changes? Is the option gone completely, or did it just cease working? Any error message displayed?
    – Izzy
    Commented Jan 18, 2014 at 14:10
  • No error message, I just don't get the option to save on SIM. Earlier I got a drop down list to select sim or phone.
    – pranphy
    Commented Jan 19, 2014 at 20:58
  • OK, I've edited your question to point that out. Still open: did you change anything (configuration, updates, apps) between "it worked" and "option disappeared"? Any other information which might prove helpful for finding the culprit?
    – Izzy
    Commented Jan 19, 2014 at 21:08
  • Don't think I did anything silly. I just casually used the phone to play games, I might have changed something on the setting in between, i can't remember.
    – pranphy
    Commented Jan 19, 2014 at 21:14
  • Without any clear indicator, a factory-reset is the only thing coming to my mind. But maybe someone else turns up with a better answer. Good luck!
    – Izzy
    Commented Jan 20, 2014 at 0:10

2 Answers 2


I have the problem to save the contact on the contact list they said you have to clear data of Setting->App ->All ->Contacts then restart the phone. I tried it, it worked,
but I've to do it everytime I save a new contact?!!!


Question asked 7 year ago. Sim is old. Those sim can save 256 contacts only.

  • Something else is at play here. If SIM can't hold any more contacts the phone doesn't suddenly make all SIM contacts disappear. OP had this problem.
    – Firelord
    Commented Jan 20, 2021 at 18:40
  • @aliz, would you mind providing a link to where this question was answered previously? Commented Dec 30, 2022 at 15:21

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