I've built my own PC computer from parts I purchased online, I did a clean install of Windows 7 Ultimate 64-bit with SP1 (full version, no OEM bloatware), and I ran Windows Update several times to get the latest and greatest updates from Microsoft. I was pleased to see that everything worked as expected, no issues whatsoever, not in software nor in hardware. Next, I connected my brand new Samsung Galaxy S4 Plus (GT-I9506) phone to a free USB port on the computer. Windows detected following 3 different devices.

  • USB Composite Device
  • Galaxy S4 (sg)
  • CDC Serial


Windows automatically installed and configured the first two devices (see screenshot above). Except the "CDC Serial" device. It didn't install that one.

  1. What is "CDC Serial" device?
  2. Why do I need it?
  3. How do I install it?

The very first thing I did was to check the user's manual (the complete manual, not the getting started guide). There is not a single reference to "CDC Serial". I'm not an expert, but I do understand some of this. The "USB Composite Device" is installed so that Windows can communicate with the phone over the USB cable. The "Galaxy S4 (sg)" is the name I gave to my phone during setup, and this is the device that presents itself to Windows as a media player, makes use of the MTP protocol, and this is what shows up in Windows Explorer.

How am I supposed to know what "CDC Serial" is if it's not described in the user's manual? I have never seen that before on any Android device when connected to a PC. I did a search for "cdc serial" on Google and all I could find was people doing some hacks to their phones, like rooting, changing ROM, and generally just hacking it.

So what if I don't want to do any of that? Is it still important to configure the "CDC Serial" device? How does it impact the functionality of the phone, e.g. when syncing data between the phone and the PC, if I decide I don't want to follow those hacking tips and tricks to try to install this device?

I contacted Samsung Technical Support about this and they had no clue what I was talking about. They said they would look into it, but that's it. No help at all.

The user's manual says I can change the USB connection type from MTP to PTP. It essentially makes the phone present itself to Windows as a still camera device. I tried that there were no issues with drivers not being installed. Windows detected only the "Galaxy S4 (sg)" device and it was automatically configured and installed.


In this mode, only picture files can be transferred between the phone and the PC. So this is very limiting, in my opinion. But the "CDC Serial" device was not detected. How so?..

  • It is not important. Just ignore it.
    – user23414
    Commented Jan 29, 2014 at 19:09
  • 5
    I took the privilege in editing the question to make it less ranty and aggressive with usage of profanity words to make this cleaner for others. It still does sound aggressive as if "jumping up and down and demanding an answer straight-away". FWIW CDC-Serial, enables you to use and treat the device as a modem gateway to the internet via a terminal emulator such as minicom and other dialup programs.
    – t0mm13b
    Commented Jan 29, 2014 at 22:39
  • 1
    try installing kies or maybe you can find the driver here Commented Sep 26, 2014 at 17:43

1 Answer 1


I've never found Windows to be very helpful in identifying drivers either. Here's some information for you on what USB CDC is. According to Wikipedia:

USB communications device class (or USB CDC) is a composite Universal Serial Bus device class. The class may include more than one interface, such as a custom control interface, data interface, audio, or mass storage related interfaces.

Additionally, a resource called the USB Software Resource Center has this overview of CDC:

There are three classes that make up the definition for communication devices: the Communication Device Class, Communication Interface Class and the Data Interface Class. The Communication Device Class is a device level definition and is used by the host to properly identify a communication device that may present several different types of interfaces.

All of that is developer-speak, but it really just means that a USB CDC driver helps your PC 1) understand what services your phone can provide it and 2) start talking to your phone to use those services. I don't know for sure what service the CDC Serial driver you see represents but I'm pretty confident that installing the official Samsung drivers for your phone would resolve the red X (the drivers that Windows installs automatically are sometimes generic and are often insufficient).

In its current state, with your phone connected as an MTP device, do you have any trouble transferring files or doing anything else you want to do with your phone from your PC? If you're not having trouble then it's possible the CDC Serial driver is only used for connecting your phone as a modem or serial device (as when communicating with your phone from the developer tool ADB). If you aren't planning to use your phone in this manner, you can safely ignore the failed installation of the CDC Serial driver.

I wouldn't stress too much over it and would install the Samsung drivers if you run into any trouble.

  • Thanks for demystifying "CDC" for me. They could have printed out "USB CDC" in the message, you know. So these are generic Microsoft drivers? I guess that's why it ain't working then. File copy to and from the phone in MTP mode is working at the moment. I will be using Android SDK later on, and hopefully ADB will work as well. If not, I will have to hunt for drivers.
    – Samir
    Commented Feb 12, 2014 at 21:13
  • I see that the provided link is for the Samsung US site, and the search/filter can only locate the product page for GT-I9505G (the Google Play edition). Wasn't the regular GT-I9505 sold in the US? Anyway, mine is GT-9506 with 4G+ and it's a European version. I can only find Kies 2 software for this phone on any given Samsung site. Isn't there a drivers only download? I don't like the Kies 2, it's pretty much useless bloatware. Lot of missing features, several options not working as expected and it bundles some shitty "no name" media plugin for video support. I don't want that on my system.
    – Samir
    Commented Feb 12, 2014 at 21:19
  • 1
    I was having trouble finding the correct drivers for your phone on their website too. Perhaps the drivers for the US version would work well enough for yours too? I don't like Kies either and avoid it whenever possible.
    – Mr. Buster
    Commented Feb 12, 2014 at 22:30

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