I had a new tablet for Christmas and it worked properly. Today it just wasn't doing so well:

I turned on the power and swiped my finger on the screen to unlock it. Then,

  • When I touch an app it said app isn't installed.
  • Sometimes when I touch an app it would come on but just stay on the title screen.
  • Other times on the homepage it will not let me swipe left to right but stay on the homepage.

When I went to settings and tried to click the reboot button, it froze. I cut it off and on and even hit the reset button a few times. This time I turn it off and turn it back on then the screen turn into something like a white faze and you would not see anything on the screen like something inside there is broken. Please give me some advice.

  • It would be easier to diagnose a problem with some basics about your device - which one, and what version of Android is it using? – wbogacz Feb 8 '14 at 20:57
  • Plus what the last things were you did before the trouble started. Maybe some new install? – Izzy Feb 8 '14 at 22:51
  • - also adb logcat output when odd stuff is happening. – NoBugs Feb 9 '14 at 5:58

Without more details, this leaves just two options:

  • perform a (see the corresponding tag-wiki for details) and see whether that helps
  • if a factory-reset doesn't bring it back to working order, send it for repair. Your warranty should still apply.
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