1

This is a pretty unusual problem, and I've encountered the question in various forums but never the answer. I've had this problem on and off since the Galaxy SII. What happens is I'll take the phone off the charger in the morning, and it will be extremely hot in my pocket all day, then it will die about 10 hours later. This is an intermittent problem. I thought it was loosely associated with the alarm clock, but I got a new phone yesterday because the SIII died a few months ago, and I have not had this phone for more than 24 hours and already it has the same problem.

I haven't installed anything on it, and I've barely used any data. I have a 200 mb plan, so I can't even use data that often. The only other weird thing that's persisted is that the red arrow on the wifi and on mobile data seems to always be lit when I turn on the phone.

Has anyone seen this problem or know how to fix it?

  • I experience such issues when I have location is on! Can you just see if switching off location colls down the hot brick? I use a Note 2 and face this problem when I have navigation. – Aadi Droid Feb 14 '14 at 3:08
  • I've switched off everything in order to mitigate it- GPS, wifi, sound, all the different add-ons and features – JFA Feb 14 '14 at 4:20
  • 1
    Custom ROM or TouchWIZ ? – Aadi Droid Feb 14 '14 at 4:56
  • Whip out your battery and check if the serial starts with "BD". If so it's defective and will be replaced by Samsung. Unlikely though as it happens all your phones. – RossC Feb 14 '14 at 11:13
  • @AadiDroid TouchWIZ – JFA Oct 6 '15 at 3:44
5

On these phones, the behaviour you describe can be caused by a corrupted SD card filesystem. The media scanner runs all the time, trying to read the SD card.

This problem immediately suggested itself as a possibility as it would be natural to move the same SD card to your new phone, transferring the problem there. That would explain why it started right away.

You can check if this is what's happening by going into the device Settings, then Battery (on the More tab). If this is the problem, Media scanner will be at the top of the list.

Once you've confirmed the problem, take out the SD card from your phone, put it into an SD card reader in a desktop computer, and use the computer's filesystem check (i.e. fsck on GNU/Linux, ScanDisk on Windows) to repair any problems.

Even if you checked the battery stats and it wasn't the media scanner, that might give you a hint of what has been causing the problem.

  • Thanks - that seemed to work. I was having issues with the Application used space, too - it said I had 480GB of Applications :) Formatting the card seems to have fixed it. – mgarciaisaia Jan 8 '15 at 16:21
1

Since this is getting a lot of views, apparently, I'll answer my own question about how it was fixed. The other answer is a distinct possibility, and it seems that quite a few problems cause this behaviour.

I wound up contacting Samsung, and the rep promised resetting the cache would fix it, and it seems to have done that, so now I have a heat free phone that I charge every 1-3 days.

To reset the cache:

  1. Turn off phone
  2. Remove the battery and reinsert.
  3. Hold down the Home and Volume Up keys
  4. Press and hold the Power button while still holding the other keys.
  5. As soon as you see the Samsung logo, release all keys/buttons.
  6. Press on the Volume Down to scroll down to Wipe Cache Partition.
  7. Press the Power button to select it.
  8. Press the Volume down button to highlight "Yes" and press the Power Button to select it.
  9. Wait for a few minutes for the phone to clear the data.
  10. Then press the Power button to select reboot system now.
  11. Wait for your phone to reboot.

(From http://www.androidpit.com/forum/608584/how-to-clear-the-system-cache-for-the-samsung-galaxy-s4)

  • what do you mean by resetting the cache is there an app that would do it? – shareef Dec 16 '14 at 6:08
  • You do it when the phone is off and you start it in a certain mode and go into a certain menu. I don't remember exactly, but I think it's online somewhere – JFA Dec 17 '14 at 5:44
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    I've added instructions on how to do a cache reset to the answer. I hope this is ok. – StackExchange What The Heck Jan 1 '15 at 20:08
  • @yochannah that is helpful – JFA Jan 4 '15 at 19:22

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