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I am having trouble unlocking the bootloader on my Nexus 7. When I boot into fastboot I see the message LOCK STATE - LOCKED. I want to unlock the bootloader so I can re-install the stock operating system since the device hangs on the "Google" logo screen.

I can see the device with the 'fastboot devices' command in command prompt but when I type in 'fastboot oem unlock' and accept the command on the android device I get an error:

C:\Android\platform-tools>fastboot oem unlock
...
(bootloader) erasing userdata...
(bootloader) erasing userdata done
(bootloader) erasing cache...
(bootloader) erasing cache done
(bootloader) unlocking...
FAILED (remote: (Unknown error code))
finished. total time: 1.614s

Is the device broken or is there a solution? Booting into recovery mode and trying to restore the device just makes it hang forever.

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