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I have been using Nexus 7 (2013, Android 4.4.2) for a few months now, and it has issues with both work WiFi and home WiFi that all the other mobiles devices do not have (8 laptops plus a dozen Android & iOS phones/tablets).

Basically the issue is that sometime when I turn off WiFi and turn it back on, it either cannot find any WiFi AP or more often that it would only find some WiFi AP, and if I try to connect to a WiFi AP that I know is there and working, the connection would fail. The problem would either resolve itself within a few minutes (usually) or that I would be forced to reboot the device (rare).

So my question is that:

  1. Is there anything I can do to fix it
  2. Would sending it back to Asus help

2 Answers 2

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Looks like it's related to "Wi-Fi optimization" option under "Advanced" setting in Wi-Fi screen. By turning it off I can consistently find the WiFi AP I was looking for. Once it's connected I can turn it on again without negative consequences.

Edit: Nevermind, looks like it only help some of the time, there are still times when the device cannot find the AP every other device has no problem discovering and connecting to...

-1

You should consider updating your operating system, as bugs like this are usually fixed in newer versions.

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  • 1
    It appears to have fixed itself with 5.0/5.1, but the hw is failing - all sensors would fail some time after rebooting, disabling auto orientation in the process, and the touch input may become unresponsive. Basically I found out the reason for its low, low price :-/
    – Kai
    Nov 9, 2015 at 16:34

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