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My Google Glass is stuck at Glass screen and doesn't go beyond that. Can't fastboot either. The device is recognized by the Android Development Tools Eclipse plugin.

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If you have exhausted your normal local troubleshooting (e.g. power off device; power on by holding "on" button for 15 seconds, etc.), then your best bet is to call a Glass Guide -- 800-GLASSXE. They should be able to work you through the problem.

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