i'm not sure if this question has come up yet. If it has, i've yet to come across it.

I've got a new phone and the same old phone number. My new phone has a new sim card too, though i don't believe that has anything to do with apps...

My new phone is identical to my old phone and my google play account is so smart that it thinks i've got all these apps installed that i don't have. that includes "google play."

Since i've got these things installed, i'm unable to do it again so i can't access google play setting to remove the "installed" apps in order to re order them.

What's a good solution besides never buying google products?

  • 2
    So you don't have Google Play installed on the new phone? Are you using the web interface to view installed apps – onik Mar 27 '14 at 8:46
  • On the Play Store web site click the "Gears" icon and go to Settings. Is your new phone listed there? If so, go to any app you already own and click the green "Installed" button. It will give you a list of your devices with an option to install on ones that don't have the app yet. – Chahk Mar 27 '14 at 13:29

DO you not have the Google Play application then? you could try using the Web version of google play or you could just do a quick google search for "Google Play APK" and install that - note you will have to tick the box in your settings that allows apps from an unknown source to be installed on your phone


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  • 1
    Just a note: If he doesn't have the Google Play app, most likely there's no Google Play Framework either, and that's why his new device doesn't show up in the web interface. – onik Mar 27 '14 at 10:07

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