Whenever I try to install the eBay app from the play store I get a -24 error code: "unknown error when installing application". I have googled the error and I cannot find anything relating to this. Anyone know what this error is and how to fix it? I can install other apps. I have an S4 on Kit Kat (4.4.2). I have forced stopped the play store and cleared the data on play services and play store.
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1Are you using ART runtime?– samnactionApr 30, 2014 at 7:06
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No. I can't change the runtime on S4 stock. I'm still using dalvik.– GeorgeApr 30, 2014 at 7:07
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Go to data/data and try deleting the folder named with com.something.ebay.. (you need to be root)– samnactionApr 30, 2014 at 7:09
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I dont have root :(. Is there another way (like using ADB?)– GeorgeApr 30, 2014 at 7:17
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1I dont know how to do via adb but a factory reset will fix the issue– samnactionApr 30, 2014 at 7:18
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1 Answer
Use a root explorer, then go to data/data (of your phone not the sd card) and delete the folders of apps you want to install and reinstall those apps from playstore.
If you dont have root, a factory reset will do.
answered Apr 30, 2014 at 7:16
