I have a Samsung Galaxy Ace and I am unable to view most videos on Snapchat that people send to me. I have tried to rectify the problem by downloading MX player and VLC player and updating to Snapchat beta. However I am still unable to view almost all Snapchat videos and was wondering how I fix this problem?
You can try to resolve your issue by below ideas.
- Your device may not support the quality in which user has recorded that video.
- You need to clear cache memory of phone, or reboot your phone.
- Size of video is so large, it will be unable to view that in your net speed(2G).
- You should try deleting the app and re-downloading.